Careers
Join an Exceptional Team
Summit Homes is the largest new home builder in the Kansas City area, building more than 3,000 homes since we began in 2002. Our award-winning company is known for developing and building exceptional communities as well as its innovative design practices. Providing a world-class customer experience to families all over Kansas City continues to drive our success well into the future.
Open Positions
Job Title: Entitlements & Government
Affairs Manager
Reports To:
Vice President of Land
Location:
Regional / Multi-Community
Job Summary
The Land Development Entitlements & Government Affairs Manager is responsible for securing jurisdictional approvals and permits by leading political strategy, stakeholder alignment, and public positioning for land development projects.
Key Responsibilities
Political Strategy & Approval
Leadership
- Develop and execute approval strategies tailored to each jurisdiction, accounting for political dynamics, staff priorities, and community sentiment.
- Lead direct engagement with elected officials, city leadership, and key influencers to build support for projects.
- Shape how projects are positioned publicly to improve likelihood of approval and reduce opposition.
- Identify decision-makers, power structures, and approval risks early—and actively manage outcomes.
- Serve as the lead negotiator in discussions related to zoning, land use, and development approvals.
Development Agreements & Public Deal
Structuring
- Lead negotiation of development agreements, including phasing, obligations, and jurisdictional requirements.
- Partner with municipalities to structure agreements balancing project feasibility with public benefit.
- Participate in discussions related to public incentives, cost-sharing, and infrastructure participation.
- Translate business objectives into terms that can be supported politically and publicly.
Community & Stakeholder Engagement
- Design and implement community engagement strategies to build support and mitigate opposition.
- Lead neighborhood meetings, public hearings, and outreach efforts with a focus on transparency and alignment.
- Anticipate objections and proactively address concerns through design, communication, or negotiation.
- Maintain ongoing relationships with community stakeholders across active markets.
Entitlements & Permitting Oversight
- Maintain accountability for securing all required entitlements and permits.
- Direct internal teams and consultants to prepare and process submittals aligned with approval strategy.
- Engage directly with agency reviewers to resolve issues and maintain momentum.
- Ensure approvals support project timing and constructability.
Cross-Functional Alignment & Project Positioning
- Partner with Land Acquisition to assess entitlement risk during underwriting.
- Influence project design and engineering decisions to improve approvability.
- Align with Construction teams to ensure approval conditions are practical and executable.
- Act as the bridge between internal teams and external decision-makers.
Risk Identification & Issue Resolution
- Identify political, regulatory, and community risks impacting approvals or viability.
- Develop mitigation strategies and alternative approval paths.
- Escalate and resolve issues through engagement with senior staff or elected officials.
Consultant & External Advisor Leadership
- Direct land use attorneys, planners, engineers, and public affairs consultants.
- Ensure all external efforts align with messaging and approval strategy.
- Hold consultants accountable for advancing approvals, not just deliverables.
Reporting & Executive Communication
- Provide clear updates on approval status, political landscape, and risks.
- Forecast approval outcomes and timelines based on technical and political factors.
- Advise leadership on strategy shifts needed to secure approvals.
Qualifications
- 5+ years of experience in land development, entitlements, government relations, or related field.
- Demonstrated success navigating political environments and securing project approvals.
- Strong understanding of municipal processes, zoning, and land use regulations.
- Experience negotiating development agreements or similar public-facing agreements preferred.
- Excellent communication, negotiation, and relationship-building skills
Job Title: Transaction & Closing Coordinator
Status: Salaried – Full Time, in-office, Monday-Friday, 8:00 am to 5:00 pm
Reports To: Transaction & Closing Manager
The Transaction & Closing Coordinator is an integral member of the Sales Team, supported by the Transaction & Closing Manager. In collaboration with the VP of Sales and Marketing, the Regional Sales Managers and Community Managers, the Transaction & Closing Coordinator is a process-driven role, with a high level of attention to detail, urgency, and the ability to seamlessly communicate with buyers, real estate agents, lenders, appraisers and project managers.
What you’ll do:
- Review and process all new contracts received from the sales department.
- Input sales details into our database for on-demand reporting.
- Input listings into the Multiple Listing Service (MLS).
- Pull, analyze and share regular reporting with the leadership team.
- Contact appropriate parties throughout the contract process, such as Realtors, buyers, appraisers, lenders, and project managers.
- Maintain contract and listing files digitally.
- Create and process contract amendments and change orders.
- Support the Regional Sales Managers with Community Manager communication and process expectations.
- Works with Community Manager daily to ensure that all pertinent documents have been signed and distributed to all appropriate parties.
- Works with lenders daily to provide copies of the executed change orders, amendments, and information regarding the status of construction.
- Provides documents and information to appraisers to ensure that appraisal values are as accurate as possible and account for all contracted upgrades and features.
- Responsible to oversee & secure execution of, as well as receipt of payment for generated change-orders and amendments.
- Processes contracts, change-orders, amendments and other contracted documents in compliance with internal company protocols.
- Reviews and completes change orders to ensure timely execution.
- Collaborates with the title company for upcoming closings to ensure accuracy of final documentation, sales price, deposits, change-orders and closing dates.
- Collaborates with various departments and internal team members to achieve the position objectives.
- All other tasks as may be assigned from time to time.
About you:
- Real Estate contract processing experience (preferred but not required)
- Experience with lending, real estate or similar contract processing
- Extremely organized and proactive
- Highly detail-oriented and process-driven
- Strong communication skills (in person, written and by phone)
- Ability to review and analyze data to aid in decision making
What You’ll Love About Us:
- Great Company Culture. Volunteer days and matching charitable contributions up to $1,000.
- Flexible Schedule. Great work/life balance with flexible hours and work-from-home options.
- Rest and Relaxation. Self-managed PTO and 9 paid holidays, including your birthday.
- Great Benefits. Medical with FSA options, dental, vision, and life insurance.
- Preparation for the Future. 401(k) plan with a 4% company match.
Job Title: Permitting Specialist
Status: Salary – Full Time
Reports To: Production Manager
Job Description:
The primary role for this position is to coordinate permit applications, submittals, and retrievals for all projects. This person will collaborate with civil and structural engineers to follow up on city requirements. This individual is part of the Production team and must be familiar with reading floor plans and willing to learn new software to accomplish a variety of tasks. This position requires occasional construction site visits and other local travel.
Job Tasks:
- Manage and facilitate the process of permitting each project.
- Order and evaluate plot plans in collaboration with civil engineers, operations dept, and sales.
- Prepare all project documentation for city submittal and ensuring timely delivery
- Follow up on city comments and permit retrieval.
- Review plans for additional change orders post permit issuance.
- Prepare field packets for construction.
- Document all steps of the process through Kova
- Organize and maintain project documentation in collaboration with the architectural team.
- Think Creatively -- Develop, design, or create new applications, ideas, relationships, systems, or products.
- Organize, Plan, and Prioritize Work -- Develop specific goals and plans to prioritize, organize, and accomplish your work.
- Get Information -- Observe, receive, and otherwise obtain information from all relevant sources.
- Organize and assign project construction start dates, in collaboration with Production and Construction Leadership.
- Other duties as assigned
Job Requirements:
- Associates Degree or High School dipolma with experience acceptable
- Highly organized and detailed
- Excellent communication skills – both verbal and written
- Ability to read floorplans and site plans
- Comfortable managing and tracking multiple projects simultaneously
- Proficient in Excel
- Innovative and Creative Problem-Solving Skills
- Comfortable communicating via phone and email with city officials as well as field operators
- Team Player – ready to learn and jump in to help on any project
Position: Project Manager
Status: Salaried – Full Time
Reports to: Area Manager
Job Description: The Project Manager (PM) schedules and manages the completion of single family homes and other structures on budget and on-time working together with internal staff and external trade contractors. A strong understanding of building science; proven organization, planning and scheduling skills; computer and technology efficiency; and a trade management background is preferred. The PB has an eye for detail, is goal-driven and exhibits initiative in achieving assigned tasks and goals.
Job Tasks:
- Embraces & performs all aspects of Project Management delivering outstanding customer service and positive home-building experience.
- Manages the construction processes for single-family homes from commencement to completion. Works to maintain the motto, “Cleanliness. Communication. Complete. Connection."
- Supervises the day-to-day construction activities on assigned job-sites via company subcontractors.
- Utilizes the formal schedule system and maintains all job schedules to their “current" status using proper activity sequencing. Schedules subcontractors and material suppliers to maintain closing & completion / deliverable schedules. Notifies trade partners and office staff of changes to the schedule. Updates job schedules on daily basis.
- Completes jobs on time according to pre-determined construction tier schedules. Responsible to achieve timeline efficiencies to deliver projects on-time, with a goal of making-up any lost productivity days.
- PM performance is evaluated according to: Cycle time, with quality per Summit Homes established standards, on budget and in accordance to customer survey feedback and scores.
- Conducts pre-construction orientation meetings with the buyers, incorporating the review of the home plans, specifications, major schedule & construction process milestones for each project.
- Works closely with the Community Manager assigned to any project assigned to PM, at minimum bi-weekly communication regarding all open projects and status.
- PM acts as the designated point of contact with the buyers throughout the construction process, ensuring regular proactive (bi-weekly, or better) communications, establishing and setting proper expectations and exceeding the same.
- Works closely with the Customer Care Department team to provide any request assistance with a goal of ensuring timely completion of warranty/service items.
- PM is responsible to deliver on the experience commitments as designed & established by Summit Homes. Responsible to coordinate and complete all on-site Orientation meetings throughout the construction process as per established milestones.
- Responsible to conduct the New Home Orientation and for timely completion of New Home Orientation “punch list” items, as well as any assigned after-closing work/service orders, while achieving positive customer experience goals.
- Works & collaborates with home design systems, cost estimating systems, process liaisons, real estate agents, office staff, building inspectors, trade contractors, and homeowners on a daily basis.
- Maintains a log of non-budgeted items and reports to Accounting with any charge-back items. Responsible to provide reports on the field variances that cause the home to be over budget.
- Communicates with team members, customers, trade-partners and real estate marketing personnel through all forms of communication (written, verbal and in person).
- Responsible for training new Project Manager or assistants from time to time and as directed.
- Meets the guidelines of EPA and OSHA programs and enforces compliance.
- Walks all homes under construction at least once daily.
- Maintain a clean community and always leaving adjacent lots in good condition when construction is completed.
- Identifies cost saving measures and collaborates with management for process improvement ideas.
- Reviews and approves trade-partner work only when it has been completed. Via the project management software system, approves trade-partner payments for completed work.
- Reviews and approves work invoices as needed per project.
- Any other task that may be assigned from time to time.
About You:
- This is a field-based position with 80% or more work performed in the field.
- A four-year degree in construction management or a related field, along with at least three years of construction management or related experience, or an equivalent combination of both is required.
- May lift heavy objects from time to time up to 50 pounds.
What You’ll Love About Us:
- Great Company Culture. Volunteer days and matching charitable contributions up to $1,000.
- Flexible Schedule. Great work/life balance with flexible hours and work-from-home options.
- Rest and Relaxation. Self-managed PTO and 9 paid holidays, including your birthday.
- Great Benefits. Medical with FSA options, dental, vision, and life insurance.
- Preparation for the Future. 401(k) plan with a 4% company match.
Position: Customer Experience Operations Manager
Status: Salaried – Full Time
Reports to: Director of Customer Experience
Job Description: The Customer Experience Operations Manager leads the post close homeowner experience, ensuring timely, professional, and high quality warranty service from the Construction Team. This role manages service request intake, communication, scheduling, and follow through while protecting company resources and maintaining homeowner satisfaction. The Manager identifies trends, resolves escalated issues, and ensures warranty operations run smoothly and efficiently.
The Manager partners with Project Managers, Construction Leadership, and the CX Director to uphold service standards and deliver a consistent, positive homeowner experience.
Key Responsibilities:
Warranty Service Operations
• Manage service request intake, assignment, and workflow with Post-Close Coordinator.
• Ensure timely response, scheduling, and completion of warranty items.
• Monitor aging requests and escalate when needed.
• Maintain consistent homeowner communication throughout service cycles.
• Track warranty performance metrics and satisfaction levels.
• Follow up post service to confirm resolution and satisfaction.
• Maintain strong knowledge of residential construction and warranty standards. Apply NAHB Residential Construction Performance Guidelines.
• Help teams distinguish warranty issues from homeowner responsibilities.
• Support Project Managers with practical solutions to complex challenges.
• Ensure accurate documentation of service requests and resolutions
• Maintain clean, complete records in company systems
• Analyze service data to identify bottlenecks or trends
• Support resolution planning for escalated or complex issues
Homeowner Experience Management
• Serve as the primary operational leader for post close customer care.
• Provide homeowner education for non warranty concerns.
• Assist in resolving complex or escalated homeowner issues.
• Identify recurring construction issues and recommend corrective actions.
• Maintain visibility into workload, capacity, and resource utilization.
Team Leadership & Coaching
• Coach, develop, and manage the Post Close Coordinator
• Establish accountability for responsiveness, communication, and service standards
• Reinforce a culture of professionalism and customer focused problem solving
Collaboration & Support
• Partner with Construction Leadership for efficient service resolution
• Coordinate with Project Managers to ensure proper allocation of service tasks
• Support the CX Director in broader customer experience initiatives
About You:
- This is an office and field-based position with 60% or more work performed in the field.
- A four-year degree in construction management or a related field, along with at least three years of construction management or related experience, or an equivalent combination of both is required.
- May lift heavy objects from time to time up to 50 pounds.
What You’ll Love About Us:
- Great Company Culture. Volunteer days and matching charitable contributions up to $1,000.
- Flexible Schedule. Great work/life balance with flexible hours and work-from-home options.
- Rest and Relaxation. Self-managed PTO and 9 paid holidays, including your birthday.
- Great Benefits. Medical with FSA options, dental, vision, and life insurance.
- Preparation for the Future. 401(k) plan with a 4% company match.
(NO LICENSE REQUIRED)
Summit Homes, the largest homebuilder in Kansas City and a Clayton Company, is seeking to hire a Community Manager to represent our communities in Missouri and deliver exceptional customer experience to our homebuyers. Not only do you help buyers through their new home purchase, but you also serve as an ambassador of Summit Homes, ensuring that we always present our best face and that our community remains a special place. If you thrive in a KPI-driven sales environment, then this could be the career for you!
The Role
Our Community Managers bring our communities to life by guiding prospective and current homebuyers. As area experts, they know every detail of the community, from homesites and design options to marketing programs and the buying process. They greet visitors, understand their needs, share information about homes and amenities, and address concerns. Using our CRM and contract systems, Community Managers provide a seamless home buying experience.
What’s In It For You?
- Base salary + uncapped commission opportunities
- Advancement opportunities-Exposure to executive leadership
- Opportunity to work with the fastest growing New Home Builder in Kansas City.
- Team outings and company-sponsored volunteer events
- Self-managed Paid Time Off
- Access to health and life insurance, 401(k), paid parental leave, company discounts, etc.
What we’re looking for:
- You LOVE people and want to provide customers with the best customer experience.
- Experience working in a commission-based role, with a high focus on meeting and exceeding goals.
- Sell-driven and self-accountable: This position is primarily field-based in a model home sales office with additional time spent in the Summit Homes office or visiting Realtor offices.-Ability to learn quickly and thoroughly with a high level of detail retention and recall.
- Must recognize and adjust to change.
- Ability to manage multiple projects simultaneously while handling challenges and interruptions, all while maintaining focus on big-picture thinking.
- Must be a self-starter, good communicator, quick learner, computer literate, and take initiative.
- The ideal candidate is "people smart" and easily adapts to various situations and personalities; he is detail-oriented and goal-driven.
What You’ll Do
KPI-Driven Results
- Follow the sales process to convert prospects to buyers.
- Track and report prospect activity and appointments.
- Support marketing programs, promotions, and sales goals.
- Review KPIs weekly with Sales Leadership.
Community Expert
- Share detailed knowledge about the community, area, homes, amenities, HOA, utilities, building process, and local conveniences.
- Confidently explain the benefits of building in a Summit Homes community versus resale homes.
Communication Expert
- Keep contracted buyers updated on their home build.
- Meet weekly with Project Managers to review projects and next steps.
- Promote the community via networks, social media, and marketing efforts.
- Track and update leads in our CRM.
Process Expert
- Understand home designs, plans, elevations, materials, and product benefits.
- Prepare and discuss sales contracts and financing options.
- Ensure MLS data is current.
Community Appearance
- Ensure the community and retail spaces are clean, presentable, and welcoming.
- Maintain signage, collateral, and open/close retail spaces per guidelines.
Summit Homes is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
(LICENSE REQUIRED)
Summit Homes, the largest homebuilder in Kansas City and a Clayton Company, is seeking to hire a Community Manager to represent our communities in Kansas and deliver exceptional customer experience to our homebuyers. Not only do you help buyers through their new home purchase, but you also serve as an ambassador of Summit Homes, ensuring that we always present our best face and that our community remains a special place. If you thrive in a KPI-driven sales environment, then this could be the career for you!
The Role
Our Community Managers bring our communities to life by guiding prospective and current homebuyers. As area experts, they know every detail of the community, from homesites and design options to marketing programs and the buying process. They greet visitors, understand their needs, share information about homes and amenities, and address concerns. Using our CRM and contract systems, Community Managers provide a seamless home buying experience.
What’s In It For You?
- Base salary + uncapped commission opportunities
- Advancement opportunities-Exposure to executive leadership
- Opportunity to work with the fastest growing New Home Builder in Kansas City.
- Team outings and company-sponsored volunteer events
- Self-managed Paid Time Off
- Access to health and life insurance, 401(k), paid parental leave, company discounts, etc.
What we’re looking for:
- You LOVE people and want to provide customers with the best customer experience.
- Experience working in a commission-based role, with a high focus on meeting and exceeding goals.
- Sell-driven and self-accountable: This position is primarily field-based in a model home sales office with additional time spent in the Summit Homes office or visiting Realtor offices.-Ability to learn quickly and thoroughly with a high level of detail retention and recall.
- Must recognize and adjust to change.
- Ability to manage multiple projects simultaneously while handling challenges and interruptions, all while maintaining focus on big-picture thinking.
- Must be a self-starter, good communicator, quick learner, computer literate, and take initiative.
- The ideal candidate is "people smart" and easily adapts to various situations and personalities; he is detail-oriented and goal-driven.
What You’ll Do
KPI-Driven Results
- Follow the sales process to convert prospects to buyers.
- Track and report prospect activity and appointments.
- Support marketing programs, promotions, and sales goals.
- Review KPIs weekly with Sales Leadership.
Community Expert
- Share detailed knowledge about the community, area, homes, amenities, HOA, utilities, building process, and local conveniences.
- Confidently explain the benefits of building in a Summit Homes community versus resale homes.
Communication Expert
- Keep contracted buyers updated on their home build.
- Meet weekly with Project Managers to review projects and next steps.
- Promote the community via networks, social media, and marketing efforts.
- Track and update leads in our CRM.
Process Expert
- Understand home designs, plans, elevations, materials, and product benefits.
- Prepare and discuss sales contracts and financing options.
- Ensure MLS data is current.
Community Appearance
- Ensure the community and retail spaces are clean, presentable, and welcoming.
- Maintain signage, collateral, and open/close retail spaces per guidelines.
Summit Homes is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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